Refund policy

Returns
We offer a 100% money back guarantee . If you do not like your product, simply return your Twigbrush within one week of arrival and we will refund the payment.

To complete your return, we require a receipt or proof of purchase and you must return your Twigbrush back to us.

Refunds (if applicable)
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ammar@twigbrush.com.